If your TachoSafe Lite program is asking for a username and password, and you haven’t set up any login credentials, follow these steps to resolve the issue.

✅ Default Login Credentials

By default, the TachoSafe Lite application uses the following credentials:

  • Username: Admin

  • Password: 1234

? Please ensure there are no extra spaces or capitalisation errors when entering the credentials.

❌ Login Not Accepted? Here’s What to Do

If the default username and password (Admin / 1234) do not work, it’s possible the user database file has become corrupted or was changed.

To fix this:

  1. Close the TachoSafe Lite application completely.

  2. Navigate to the following folder on your computer:
    C:\TachoSafe 1.0 Lite\data

  3. Locate and delete the file:
    user.db

  4. Restart the TachoSafe Lite application.


Important Note

  • Deleting the user.db file does not affect your tachograph data or downloaded files.

  • This action only resets the user login information.

Need More Help?

If you continue to experience problems or have any questions, please contact our support team — we’re happy to assist you.