General information 3

• General information
• The application window
• The dashboard

User registration and login 4

• Forgot password
• Register new user
• Login
• How to change password

Settings 4

• How to change language
• Report settings
• Nigh shift setting
• Download period and warning times

Driver and tachograph files 4

• Uploading files
• Getting your files ready for inspection
• Vehicle files window description
• Driver files window description

Reports 6

• Checklist report
• Infringement report
• Attestation of activities
• Work hours by countries
• Daily charts and tables(table view)

View all 6

Driver and vehicle management 2

• Managing drivers
• Managing vehicles

Connected services 4

• Connected services
• FTP/SFTP Service
• Amazon S3 service
• Webhook service

Miscellaneous features 1

• TachoLive

How to ... 3

• Upload files to TachoSAFE WEB through FTP
• Update payment information for your subscription
• How to upload files through email to TachoSAFE WEB

Terminal not downloading 9

• No response received from CAN, vehicle not under ignition.
• Another company card locked in
• Company Card expired, corrupt or not locked to the tachograph.
• Signature error
• Remote downloading not enabled with service card or vehicle not under ignition

View all 9

Terminal not connecting 2

• GPRS v1 LED Blinkings / Problems
• The terminal wasn't mounted after ignition

FAQ 6

• Terminal not found
• Upload files to IDHA
• RDU GPRS2 / GPRS3 / 4G / uRDDv2 Blinking table
• Terminal moved to another tachpgraph
• Company card not locked in

View all 6

Remote Unit Administration site 7

• Forgotten Password
• Online Firmware Update
• Delete Company
• RDU Manager Move Terminals
• Create Company

View all 7

RDU Multi Company Manager 7

• The TachoSAFE RDU Multi Company Manager can't see more than 10 smart card readers.
• TachoSAFE RDU Multi Company Manager won't start up.
• Multi Company Manager add Company Card
• Using Departments
• Update Client Software

View all 7

Configuration Tool 7

• TachoSafe Configuration Tool not starting VCRUNTIME140.dll missing
• D8 Setting
• RDU Format file system
• RDU enter bootloader mod
• RDU FW and bootloader update

View all 7

DTCO 3.0 2

• Problem downloading the DTCO 3.0
• Downloads

Download speed 1

• Slow downloading of the tachograph

Troubleshooting 0

Documentation 2

• Tacho2SAFE
• Last G2 V1 Updater for resellers

Tacho2Safe SMART TACHOGRAPH 2

• Update for compatibility with SMART G2V2 tachographs
• Use of promotional code

Please wait message on Tacho2Safe screen 1

• Please Wait message

Problem with a tacho Stoneridge SE5000- V8 1

• Problem with a tacho Stoneridge SE5000 - V8

Tachos2Safe - VDO 3 1

• Update for Tacho2Safe - VDO 3 compatibility

T2S File System Error 1

• Tacho2SAFE filesystem error and formatting

FAQ 0

Getting Started 0

Device registration 2

• Device registration
• Forgot password

Tacho4Safe user manual 1

• User manual / Guide

FAQ T4S 1

• Can the T4S be used like USB Mass Storage?

T4S Upgrade 1

• T4S Upgrade Guide for Windows / Linux / MAC

Mobile application 11

• Installation of Tacho5SAFE companion application for Apple or Android devices
• Connecting to device
• Disconnecting the device
• Company registration
• Login into the application

View all 11

Tacho5SAFE device operation 6

• Card download
• Help documents in PDF or ODT formats
• Battery charging
• Connecting the Tacho5SAFE to PC
• Tacho5Safe - Firmware Update - Latest FW version 2.4 - Latest Bootloader version 2.3

View all 6

Downloads 1

• Related downloads

Troubleshooting 1

• What to do when the application quits unexpectedly while processing files

System description 2

• Requirements for service providers
• Preparations and setup of remote download service with card hosting

Help materials 1

• Service address/Adresa de service