You can access the FW update here: http://tachosafe.ro/rduadmin/updateterminals if you are a manager.
- If the Terminal is online or online but in roaming
- Check if the terminal is really online with the button in the first row.
- Update the terminal with the latest FW available online.
Note: GPRS2 units produced before 2020-04-08 can't be updated online. If you want to update this units open a ticket on freshdesk for them.