FAQ
If you can't find the terminal in the RDU manager: 1. If it is visible in the website check if there is a company card assigned to the terminal Then...
Wed, 7 Mar, 2018 at 2:34 PM
Log in to IDHA with your account, username and password. Go to the Account menu (1.) -> Additional services (2.) click the +Add.... button Search for ...
Wed, 4 Mar, 2020 at 10:43 AM
When you see some blinking on the download unit then you can connect the unit to the computer and start the ConfigurationTool to see the errors flags that a...
Thu, 20 Jan, 2022 at 10:04 AM
If you are moving the terminal from on truck to another then you should delete the downloaded tachograph and driver card data from the terminal. You can do ...
Wed, 11 Jul, 2018 at 3:56 PM
If you see this error message This means that the companies company card that you are using for download wasn't locked in to the tachograph. If you ...
Thu, 9 Aug, 2018 at 8:39 AM
If you encounter that the smart card reader disappears or the smart card reader service stopes working then you need to disable the USB selective suspending...
Wed, 29 Sep, 2021 at 8:35 AM
The TahoSafe product range has been extended with a new add-on product, the TachoSafe Smartcard Hotel, which replaces the individual USB-connected smart car...
Fri, 24 Oct, 2025 at 1:26 PM