Terminal not downloading
If you see this error message in the logs: No response received from CAN, vehicle not under ignition. Then the download is not working because the tachogr...
Thu, 8 Oct, 2020 at 8:40 AM
If you see something similar to this: That means another company card is locked in to the tachograph and you can make an authentication with that company...
Thu, 9 Aug, 2018 at 8:43 AM
If you see a similar log message: This could mean: The company card is expired: Check if the company card that you are using in the smart card reader i...
Tue, 13 Mar, 2018 at 1:53 PM
If you get a signature error for some section of the tachograph file. Then make a manual download from the tachograph and the program will skip the sig...
Tue, 10 Apr, 2018 at 1:53 PM
When you get this error message it means that the CAN port is working on the tachograph, but the remote download wasn't enabled in the tachograph. In ...
Tue, 12 Jun, 2018 at 9:29 AM
A CAN bus line should have two terminators 120 Ohm resistors in the ends of the line. Our GPRS / GPRS2 / WiFi / mRDU / 4G units have an on-board 120 ohm ...
Thu, 17 Jun, 2021 at 9:35 AM
If you see this error message: MSG011: Authentication error: Tachograph authentication has expired or has been closed. A valid company card, control card o...
Mon, 15 Mar, 2021 at 11:31 AM
If you see this warning message and the tachograph is not downloaded for many days: Then you should right click the terminal in the Vehicles list and sel...
Tue, 29 Jun, 2021 at 4:01 PM