Terminal not downloading
If you see this error message in the logs: No response received from CAN, vehicle not under ignition. Then the download is not working because the tachogr...
Thu, 8 Oct, 2020 at 8:40 AM
If you see something similar to this: That means another company card is locked in to the tachograph and you can make an authentication with that company...
Thu, 9 Aug, 2018 at 8:43 AM
If you see a similar log message: This could mean: The company card is expired: Check if the company card that you are using in the smart card reader i...
Tue, 13 Mar, 2018 at 1:53 PM
If you get a signature error for some section of the tachograph file: You need to check out the tachograph in a service if you encounter this ...
Wed, 1 Nov, 2023 at 11:37 AM
When you get this error message it means that the CAN port is working on the tachograph, but the remote download wasn't enabled in the tachograph. In t...
Fri, 3 Mar, 2023 at 1:11 PM
A CAN bus line should have two terminators 120 Ohm resistors in the ends of the line. Our GPRS / GPRS2 / WiFi / mRDU / 4G units have an on-board 120 ohm ...
Thu, 17 Jun, 2021 at 9:35 AM
If you see this error message: MSG011: Authentication error: Tachograph authentication has expired or has been closed. A valid company card, control card o...
Mon, 15 Mar, 2021 at 11:31 AM
If you see this warning message and the tachograph is not downloaded for many days: Then you should right click the terminal in the Vehicles list and sel...
Tue, 29 Jun, 2021 at 4:01 PM
TachoSAFE RDU TachoSAFE RDU Manager Download TachoSAFE RDU Multi Company Manager Download TachoSafe GPRS Configuration tool Download TachoSafe GPRS 2 C...
Wed, 15 Feb, 2023 at 1:30 PM
Note: GPS tracking can only be enabled by Tachosafe partners. Step 1: Make Sure the Device is Assigned Before enabling tracking, please ensure the LTE GPS...
Thu, 20 Mar, 2025 at 12:25 PM